Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
Stunning mountain views
High-quality meals
Limited meal variety
Dining options could improve
8.8/10
Great
Rooms
8.8
Location
9.9
Service
9.7
Dining
8.3
Guest reviews
8.8/10
based on 20 reviews
9.1
9.1/10 based on 77 reviews
John
United States,
January
2025
9.4/10
This hotel boasts a stunning location perched on a mountain with breathtaking views of Merano. The staff is incredibly helpful and friendly, ensuring a welcoming experience. The highlight was definitely the delicious meals served, especially breakfast and dinner. While I enjoyed my spacious room and the overall cleanliness was impressive, I found the Wi-Fi a bit slow and the pool area could use some additional seating.
Rooms
9.0
The suites were spacious and well-maintained, providing a comfortable environment for my family.
Service
10.0
The service was excellent, as the staff consistently went out of their way to assist us with our needs.
Location
10.0
The location is perfect for outdoor enthusiasts, with great access to hiking and skiing trails nearby.
Dining
9.0
The meals, especially breakfast and dinner, were of high quality and offered a good variety, making dining at the hotel a pleasure.
Facilities
8.0
The pool area was fantastic for family leisure, although more seating would have made it even better.
David
United Kingdom,
January
2025
9.4/10
Staying at this hotel was a delightful experience with stunning mountain views and peaceful surroundings. The staff were incredibly helpful, making every aspect of our stay smooth and enjoyable. The food, especially the breakfast and dinner, was top-notch, though I wish there were more options for those with specific dietary needs. The children loved the pool, but it could get crowded during weekends. Overall, it was a fantastic family-friendly retreat.
Rooms
9.0
Our room was spacious and impeccably clean, with a breathtaking view of the mountains.
Service
10.0
The service was exceptional, with staff being attentive and always willing to assist us promptly.
Location
10.0
The location perched on a mountain allowed for breathtaking views and easy access to outdoor activities like hiking and skiing.
Dining
8.0
The dining experience was impressive, especially the quality of breakfast and dinner; however, more variety would be appreciated for special diets.
Facilities
7.0
The pool was a fantastic leisure option, perfect for families, although it can become busy at peak times.
Tony
United Kingdom,
January
2025
9.6/10
The hotel is set in a stunning location atop a mountain with breathtaking views of Merano. The rooms are well-maintained and spacious, making them quite comfortable, while the staff is always ready to help. The dining options, especially breakfast and dinner, are of high quality, but I did find that the variety could be improved. Additionally, the pool is a highlight for families, providing a great spot to relax. Overall, it's a lovely retreat, but it could benefit from a few enhancements in dining options.
Rooms
9.0
The rooms are spacious and exceptionally clean, with beautiful views of the mountains.
Service
9.0
The service from the staff was attentive and friendly, always willing to assist with any needs.
Location
10.0
The hotel is perfectly situated for outdoor activities, with easy access to hiking and skiing trails.
Dining
8.0
The food quality was impressive, with delightful options for both breakfast and dinner, though more variety would be appreciated.
Facilities
9.0
The pool area is a fantastic highlight, particularly enjoyable for families looking for leisure and relaxation.
Stunning mountain views
Limited meal variety
Naomi
United Kingdom,
December
2024
9.0/10
The hotel is situated in a stunning location atop a mountain, offering breathtaking views over Merano. I was pleasantly surprised by the excellent service from the staff, who were always available to help. The food exceeded my expectations, especially at breakfast and dinner. However, while the rooms were spacious and well-maintained, they could use a bit of updating. The pool area was a fantastic bonus, perfect for relaxation after a day of exploring the nearby outdoor activities.
Rooms
8.0
The rooms were spacious and well-maintained, but could use some modernization.
Service
9.0
The service was outstanding; staff members were helpful and friendly throughout my stay.
Location
10.0
The location is absolutely gorgeous, with easy access to hiking and skiing areas, making it perfect for outdoor enthusiasts.
Dining
9.0
The meals offered, particularly breakfast and dinner, were remarkable, with a great variety of delicious options.
Facilities
9.0
The pool was a highlight of the hotel, providing a wonderful area to relax and unwind.
Harper
United Kingdom,
December
2024
9.2/10
I had an amazing stay at this hotel, nestled on top of a mountain with breathtaking views of Merano. The staff were exceptionally helpful and friendly, making me feel right at home. Breakfast and dinner were highlights, offering a wide variety of delicious meals. The pool area was fantastic for relaxation, but I did notice that some areas could benefit from a little more attention to detail in maintenance.
Rooms
9.0
My room was spacious, clean, and well-maintained, with stunning views of the mountains. I really appreciated the high standards of hygiene.
Service
10.0
The service was top-notch, with staff always ready to assist with anything I needed.
Location
10.0
Located conveniently for outdoor activities, I loved the proximity to both hiking trails and ski resorts.
Dining
9.0
Dining at the hotel was a delightful experience, with both breakfast and dinner featuring fresh, quality products that I thoroughly enjoyed.
Facilities
8.0
The pool amenities were a highlight for me, great for families and offered a serene spot to unwind.
Stunning mountain views
Maintenance needed in areas
Johnny
United States,
December
2024
9.2/10
Nestled atop a mountain, the hotel offers breathtaking views over Merano, creating a peaceful and scenic getaway. The staff was exceptionally helpful and friendly, making my stay even more enjoyable. The meals were delicious, particularly at breakfast and dinner, though I would have liked a bit more variety. The pool area was a highlight, ideal for families. Overall, it's a delightful spot, but the price feels slightly high given the limited Wi-Fi options.
Rooms
9.0
The rooms were spacious and impeccably clean, with stunning views that made my mornings unforgettable.
Service
10.0
The service was top-notch, with staff always ready to assist with anything I needed.
Location
10.0
The location is perfect for outdoor activities, with easy access to hiking trails and skiing spots.
Dining
8.0
Dining at the hotel was a highlight, especially the quality of breakfast and dinner, but I wish there were more options available.
Facilities
9.0
The pool area was fantastic and well-maintained, providing a great area for relaxation and fun.
Drew
United States,
December
2024
9.0/10
The hotel is perched atop a mountain with breathtaking views of Merano, which really makes the location special. The service stands out, with staff always ready to help. I had a delightful experience with the meals, especially the breakfast and dinner, but I wished there were more options available for lunch. The cleanliness of the rooms was impressive, and the pool area served as the perfect relaxation spot for my family.
Rooms
9.0
The rooms were spacious and clean, and I loved the stunning views of the mountains and the city.
Service
10.0
The service was exceptional, with staff consistently accommodating and eager to assist.
Location
10.0
Located on a mountain, the hotel offers breathtaking views and easy access to hiking and skiing activities.
Dining
7.0
The dining experience was enjoyable, particularly the breakfast and dinner, though I found the lunch options a bit lacking.
Facilities
9.0
The pool area was fantastic, providing great leisure opportunities for families.
Juliet
United Kingdom,
November
2024
8.8/10
I absolutely loved my stay at this mountain-top hotel overlooking Merano. The stunning views and peaceful surroundings created a perfect retreat. The staff was incredibly helpful, which really enhanced my experience. The food was top-notch, especially the breakfasts, but I wished there were more lunch options available. Overall, the amenities were fantastic, particularly the pool, making it ideal for families. My only downside was that while the rooms were beautiful, they could have used a bit of modernization.
Rooms
8.0
The rooms were spacious and very clean, offering a stunning view of the mountains. However, I felt they could use a bit of modern touch.
Service
9.0
The service from the staff was exceptional. They were always ready to assist with anything I needed, which was great.
Location
10.0
Located perfectly on top of a mountain, the hotel offers easy access to nearby outdoor activities like hiking and skiing, making it a perfect spot for adventure lovers.
Dining
8.0
The dining experience was wonderful, with breakfast and dinner being particularly delightful. I just wished there were more options available for midday meals.
Facilities
9.0
The pool area was a highlight, providing a fantastic leisure option for families. It was well-maintained and inviting.
Dorothy
United States,
October
2024
6.2/10
This hotel offers a stunning mountain perch with breathtaking views of Merano, making it a perfect spot for relaxation. The service from the staff is incredibly attentive, and the food is exceptional, especially the breakfast and dinner options. Rooms are kept clean and well-maintained, and families will appreciate the spacious accommodations. The only downside is that while the amenities are great, I found the pricing on the higher side for what was offered.
Rooms
The accommodations were spacious and impeccably clean, allowing me to feel right at home. Rating: 9
Service
The team here is truly helpful and friendly, going above and beyond to make my stay pleasant. Rating: 10
Location
Perched on a mountain, the hotel is conveniently located near hiking and skiing areas, adding to the adventure. Rating: 10
Dining
Every meal was a delight, with a great variety and high-quality options that made dining a highlight of my stay. Rating: 9
Facilities
The pool amenities were fantastic, providing a great relaxation spot for families. Rating: 8
Stunning views
Higher pricing
Charles
United States,
August
2024
9.6/10
The hotel boasts an impressive location atop a mountain, providing stunning views of Merano that truly enhance your stay. Service from the staff was top-notch; they were always available to help and friendly, making the whole experience even better. The food, especially during breakfast and dinner, was delicious with plenty of options, and the cleanliness of the rooms was exceptional. The pool area was a highlight for relaxing or having fun with family. However, if you are looking for a place that is a little more central, the elevated position might be a slight downside for some.
Rooms
9.0
The rooms were very well-maintained and spotless, with spacious accommodations perfect for families.
Service
10.0
The service was outstanding; the staff was always on hand, ready to assist with any needs.
Location
9.0
The location is perfect for outdoor enthusiasts, with easy access to both hiking and skiing.
Dining
9.0
The dining experience was fantastic, particularly the breakfast and dinner options that showcased a variety of delicious dishes.
Facilities
9.0
The pool amenities were excellent, offering a great leisure option for families to enjoy together.
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